Return Policy

We value your satisfaction and take pride in the quality of our products. Please read our return policy carefully before making a purchase.

Returns

We only accept returns for items that are defective or damaged upon receipt.
To be eligible for a return, your item must:

  • Be unused and in the same condition that you received it.

  • Be in the original packaging.

  • Include proof of purchase (such as a receipt or order confirmation).

Reporting a Defective Item

If you receive a defective or damaged product, please contact us within 3 days of delivery at kerryaislinn@gmail.com with:

  • Your order number

  • A description of the defect

  • Photographs or video evidence of the issue

Our team will review your request and provide instructions for returning the item if approved.

Refunds or Replacements

If your claim is approved:

  • A replacement will be sent at no additional cost, or

  • A refund will be issued to your original payment method and will appear within 5–10 business days.

Non-Returnable Items

We do not accept returns or exchanges for:

  • Products that are not defective

  • Items damaged by misuse, neglect, or normal wear and tear

  • clearance items

Contact Us

For any questions about this policy, please contact us at kerryaislinn@gmail.com.